Develompent of German manufacturer on Polish Market
We have introduced into polish market tolls manufacturer from Germany. Within a few years of development, the company has become a supplier of tools to many major companies in Poland.
What were the challenges?
- Website for the Polish market
- Catalogs and information brochures for the Polish market-
- Sales for niche products from the tool industry
- Sales processes that effectively combine B2B activities
Introduction of the company on Polish market
Our key task was to acquire customers and build sales channels for a brand not known so far on the Polish market, which is why our first activity was to build brand awareness using innovative promotions. We conducted marketing research, which identified us with the needs of potential customers, thanks to this knowledge we sketched our actions on presenting the advantages of products.
We have invested in an effective promotional campaign, thanks to which the brand has become recognizable in Poland. High visibility allowed to create an active customer service department, which was responsible for customer service. Trained employees answered all technical questions and helped in choosing the best solutions tailored to the customer’s needs. The customer service department is also responsible for handling incoming orders.
Sales service
Orders are serviced by our internal sales department. After determining the complete information with the customer, the order is sent directly to the manufacturer. By receiving feedback from the producer, the message is sent by us to the final customer with information about the date of dispatch and, possibly, other details.
A combination of promotion and professional sales
Thanks to the combination of professional promotion, market knowledge and professional sales, we are able to build sales channels permanently. We achieve high sales results.